The interesting thing is that she decided to have treatment elsewhere even though she said that “she will have to compromise on the treatment” and go to a practice within her budget and closer proximity to home.  Obviously, we felt disappointed as we really wanted to give her a smile that she was proud of but we could not compromise on her treatment. It would have been great to say “don’t worry, we can forget about this, and use a cheaper lab and cheaper materials” to make it within her budget, but sadly we cannot. The reason being is that we are extremely proud of the high level of dental work that we do. Invariably, if you cut corners, use cheaper laboratories and materials…… then the end result will not be the same. We use an excellent laboratory that hand-crafts porcelain crowns, we use the best materials, plus we have a highly skilled dentist who has vast experience in placing implants and performs complex procedures such a sinus and bone grafts. After three years of additional training, on top of two previous intensive implant courses, he has almost completed an MSC in implantology.  We could not compromise on our integrity.

Although, we did not get to see this lady smile with confidence she gave us something to smile about and we are very grateful to her. The thing that touched us was that she said that having been in our practice she had “seen the best” and knows what it looks like. After worrying that we had done wrong in some way just a few kind words from this lady reassured us that she could not find fault with the service and treatment that we offer to potential patients. That we are providing a service to be proud of, it just was not right for her at this moment in her life.

So, if our kind of dentistry is the kind that you are interested in, feel free to come and meet us.  Come and have a cup of tea and a chat to see if White is right for you as we would like to give you something to smile about.